Legal
Privacy Policy
Effective date: July 3, 2025
WasabiRub, a product of SportPharm, is committed to protecting your privacy. This policy explains what information we collect when you visit wasabirub.com or contact us, how we use it, and the choices you have.
Information we collect
Information you provide
When you place an order, create an account, sign up for updates, or contact us, we may collect your name, email address, phone number, shipping and billing address, payment details (handled by our payment provider), your communication preferences, and anything you choose to include in a message to us.
Information collected automatically
When you browse the site, we and our service providers use cookies and similar technologies to collect information such as your IP address, browser and device type, referring URLs, the pages you view, and the time you spend on the site.
WasabiRub is an over-the-counter consumer product. This website is not intended to collect health or medical information, and we ask that you not include sensitive medical details in messages to us. If you contact the SportPharm pharmacy for prescription or other healthcare services, that interaction is handled separately under SportPharm’s healthcare privacy and HIPAA practices.
How we use your information
We use the information we collect to:
- Fulfill and manage your orders and process payments
- Respond to your questions and customer-service requests
- Personalize and improve your experience on the site
- Send you updates or marketing emails when you’ve asked to receive them
- Analyze how the site is used and improve its performance
- Meet our legal and regulatory obligations
How we share your information
We do not sell your personal information. We share it only in these cases:
- Service providers — companies that help us operate, such as payment processing, shipping and fulfillment, email, and analytics — under confidentiality obligations and only for the services they provide to us.
- Legal requirements — when required by law, such as a subpoena, court order, or lawful government request.
- Protection — to protect the rights, property, or safety of WasabiRub, SportPharm, our customers, or others.
Cookies and tracking
We use cookies and similar technologies to keep the site working, remember your preferences, and understand how the site is used. You can disable cookies through your browser settings, though some features may not work as intended.
Data security
We use administrative, technical, and physical safeguards to protect your information, including HTTPS encryption, secure hosting, and limited internal access to personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices
- Unsubscribe from marketing emails at any time using the link in the email, or by contacting us.
- Ask us to access, correct, or delete the personal information we hold about you.
- Control cookies through your browser settings.
To make a request, email us at info@sportpharm.com.
Third-party links
Our site may link to other websites we don’t operate. We’re not responsible for their privacy practices, and we encourage you to review their policies.
Children’s privacy
WasabiRub is intended for adults. This site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we’ll remove it.
Changes to this policy
We may update this policy from time to time. When we do, we’ll revise the effective date above, and any significant changes will be posted on this page.
Contact us
Questions about this policy or your information? Reach us at:
WasabiRub — a product of SportPharm
Email: info@sportpharm.com
Phone: (833) 426-3797
Mailing address: 379 Van Ness Ave, Torrance, CA 90501